GBSG Brings Professional Services to Small Business.

Our support services are specifically tailored for Small and Medium Business.  We offer a range of options across a range of technologies that can be customised to suit your requirements and budget. Whether your IT department needs assistance in busy times or if you need a fully outsourced solution our helpful staff can assist. With over 20 years experience in supporting our clients and a range of professional certifications that our engineers carry we have the depth of experience and knowledge to be able to support your IT infrastructure and keep your business running.

small business IT

Specialist Professional Office IT Support

GBSG offers specialist one-stop managed IT solutions to small and medium sized law firms.  We take care of all your network infrastructure allowing you to focus on what your business does.  Our service removes the hassle of computer management and ensures we are the ones that worry about hardware and software upgrades, system down-time, backups, etc.  We have many years experience working with specialist providers of Legal Software Such as FILEPRO and LEAP.
Does you business need an experienced IT firm capable of supporting your specialist Accounting Practice’s software.  GBSG supports a wide range of accounting firms, ensuring a professional service to professional offices.  Whether you need assistance upgrading your computer network or just supporting what you already have, we are able to provide a simple solution that takes the hassle out of your computer system.  We currently support clients using a multidue of different accounting packages including MYOB and QuickBooks.
GBSG offers a couple of different services to Tourism businesses.  Apart from supporting hardware and software, we also provide and end to end web and email management service through our sister company Kakadu Systems. Kakadu is able to register and host your domain, manage your email and develop your website.  Our clients include Hotels and Caravan parks and we offer an affordable remote management service.
Apart from the specialist client support detailed in the section, GBSG supports a wide range of businesses in different sectors including: mining, freight, manufacturing, retail and many more.  Whilst each customer is different all require a cost effective solution to their IT requirements and an IT Partner they can trust.  Most customers start off using one of our services but gradually expand to take advantage of our ‘one-stop-shop’ approach to IT support.
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Why Choose Us

Good Business Solutions Group has over 20 years of experience providing professional service to Corporate and Small Business. Based on the principle that IT should support the business rather than the business support IT, Good Business Solutions’ clear and consistent mission is to provide small business and mid market business organisations with a stable and flexible strategic IT business partner.

  • FLEXIBILITY OF APPROACH AND ATTITUDE
  • WA FOCUSSED WITH NATIONAL REACH THROUGH STRATEGIC PARTNERSHIPS
  • PROVEN IT SERVICE DELIVERY METHODOLOGY ITIL FRAMEWORK
  • PMBOK QUALIFIED PROJECT MANAGEMENT PRACTITIONERS
  • COMPLETE SERVER, DESKTOP AND PRINTER LIFECYCLE MANAGEMENT
  • SKILLSET AND CAPACITY TO PROJECT MANAGE AND COMMISSION LARGE VOLUME OF TECHNOLOGY DEVICES
  • EXPERIENCED PERSONNEL
  • CUSTOMER FOCUSED

MANAGED SERVICE

GBSG Managed Services offers a full suite of managed services for your Computing environment. We can tailor our services to suit your business needs and ensure you get maximum return from your investment in IT.

Fully tailored to suit your specific organisation and budget

Our team of skilled and trained service desk agents log alerts, incidents or requests reported from your staff via email, telephone, fax, or the web, into our IT Service Management system and start investigating immediately. If required, one of our engineers with the appropriate skill level is deployed to resolve the issue or carry out the required maintenance.

PROJECT MANAGEMENT

GBSG is able to provide Specialist IT Project Managers, experienced in most areas of IT from Office and Data Centre Relocations to Global WAN rollouts.. Our Project Management service utilises flexible decision points that involve stakeholders in project decisions.

STRONG FOCUS ON GOVERNANCE AND METHODOLOGIES

Regular project reviews and good communication channels internally and to our customers is a key factor in our engagement thus enabling project visibility and participation for all. We understand the imperative to drive ICT engagements in a project based relationship between your team and ours.

ONLINE SOLUTIONS

Our Online Services business involves all design and non-design aspects of building and developing online content. Our experts create and manage domains, site architecture and structure, content development, programming, coding and security.
This highly specialised field requires our developers to have a sound knowledge and understanding of the web, online marketing and internet trends, Successful businesses need web development professionals to create user-friendly, productive websites. Good Business Solutions Group offers a range of online solutions for customers who desire more than just an internet or intranet presence.